Refund policy

Here are the policies for your Shopify store, Neverfg:

Return and Refund Policy

Effective Date: [Insert Date]

At Neverfg, we strive to ensure that our customers are completely satisfied with their purchases. If you encounter any issues with your order, please refer to the following policy:

• Damaged or Faulty Products: If you receive a damaged or faulty product, you are eligible for a refund. To process your refund, you must first return the product to us.

• Return Process:

  1. Contact us at info@neverfg.com within 14 days of receiving your order to initiate a return.
  2. Please include your order number and a brief description of the issue.
  3. Once your return is authorized, we will provide you with instructions on how to return the item.

• Refund Process:

  • After we receive and inspect the returned item, we will notify you via email of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.